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Please read through the frequent questions.

Read through the list of questions below to find out how we can help you.

Question
Can I apply for a loan with you?
To apply for a loan you must be:
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Living in the United Kingdom.
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At least 18 years old.
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Be able to repay the loan or meet the repayments.
Question
I'm not from the UK, can I apply for a loan?
If you currently live in the UK you can apply for a loan. However, if you're only visiting for a short time or you live outside of the United Kingdom you cannot apply for a loan.
Question
I'm unsure about entering in personal information?
We take our responsibilty of information security very seriously.
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Our legal company name is Two Zero Limited and we are registered with the Information Commissioner's Office, our license number is Z8886042.
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We are registered with the Office of Fair Trading, license number 526622.
Computer security:
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We use the latest SSL techology to ensure your data is transmitted securely.
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We clean our database of unnecessary information every day.
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All information is stored or transmitted to lenders securely encrypted.
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All information and computers are based in the UK.
Question
Can you contact by Email only?
Unfortunately, we cannot accept email as the first point of contact as due to the risk of fraud and money laundering we are not permitted to provide loans with out speaking to the applicant first. 
Question
I've not yet been contacted about my loan?
Home owners will tyically be contacted within 1 hour. Tenants can expect to be contacted within 48 hours. Unfortunately if a tenant is unsuccessful we're currently unable to contact them due to the large volumes of loans we handle each day.
Question
I don't want to proceed with my enquiry, how can I stop it?
To cancel or stop your enquiry your will need your application number. Without this we cannot help you further.
Please check your answer to this question
Your application number
Please check your answer to this question
Your last name
Question
I have a complaint about how a lender has treated me.
To complain about how a lender has handled your case you require your application number. Without this we cannot help you further.
Please check your answer to this question
Your application number
Please check your answer to this question
Your last name
Question
I'm experiencing technical difficulties with the website.
We use the latest technologies so check your browser is up to date.
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Microsoft Explorer 6 & 7, Firefox 2 and Apple Safari.
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Screen resolution of at least 800 by 600.
If something has gone wrong with our website or you can't enter data:
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Note that we only accept applications from the UK.
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Check your browers is accepting "Cookies" from our website.
Please contact:     Support address
Question
How can I contact your business team?
Please note our business team cannot answer questions relating to loan enquiries.
Please contact:     Business address

 

Homeowner's quote

08000 612 159

Tenant's loan quote

08707 744 623
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